Available for iOS, Android and Windows

Equip agents in the field with real-time repossession assignment case data and updates. The mobile app keeps the field and the office in sync to ensure the repossession eligibility is accurate.

Real-time Data Duo: RecoveryConnect and RCM

RecoveryConnect is paired with the RCM mobile app to arm agents in the field. Agents using RCM have access to real-time case details, assigned cases displayed on the map, and the ability to search and filter cases.

A green hook icon that agents know that a case is open and eligible for recovery. Any cases that are closed or marked on hold are immediately removed from the case list and the map. Having this information at their fingertips helps agents mitigate risk by avoiding unintended repossessions.

One System. One App. One Login.

RecoveryConnect Mobile (RCM) leverages mobile technology to increase field agent visibility by displaying the case status in real-time to reduce unintended repossessions. RCM is compatible with iOS, Android and Windows operating systems to take advantage of all devices available in the field.

The user-friendly navigation page can quickly get you where you need to go: search for cases, make changes and send updates, apply filters, view cases on the enhanced mapping feature (Pro), one-click geo-update to manage addresses, and simple picture uploading to complete conditions reports.

RCM Features

Easily search ALL cases
Real-time updates to and from the back office
Case assignment based on driver zone coverage
Create custom filters
Never fail geo-update
Robust mapping (Pro)
Customizable map icons (Pro)
Receive turn-by-turn navigation using Google, Apple, or Waze
Mark collateral On-Hook
Click-to-call police for quick recovery reporting
To-do list containing all assignments marked On-Hook
Easily capture collateral photos
Electronic condition reporting
Ability to contact MBSi support through the app

Asset Recovery Process

After marking On-Hook, the system automatically notifies the client of the recovery and agents can then go through the asset recovery process when it’s safe and convenient. The recovery process walks the agent step-by-step to capture required recovery details for the secured collateral. Once completed, the PDF Condition Report is automatically generated and sent to the client.

License Plate Recognition (Pro)

For Pro subscribers, our integrations ensure you receive your agency’s historical hits and purchased hits.

How it works:

Each historical plate scan will display within RecoveryConnect for your agency to validate
Validated plate scans and purchased hits will be added to your case and displayed on your map in RCM

If you would like to learn more or would like a demonstration of our platform, click on the button below to hear from a member of our team

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MBSi is proud to be a member of the Agero family of companies and pleased to connect our lender partners to the many services and products available through Agero.