RecoveryConnect is the complete solution for case management from the back office to the drivers in the field. This tool simplifies and streamlines the entire asset recovery process.
Complete Case Management
The platform that brings it all together
RecoveryConnect; a comprehensive asset recovery software platform that fills industry gaps and provides full case management visibility from the back office to the drivers in the field. This system allows for more streamlined asset recovery by providing real-time data in an easy to use, single platform.
Currently, only released to our existing MRS customers, RecoveryConnect seamlessly integrates recovery case management, data-driven automation, and compliance solutions into a single platform that will bring our customers the most advanced technology to efficiently and securely manage asset recovery cases from open to close.
We are now in the process of launching our new platform and migrating our current clients from iRepo and Compliance Made Easy to the new RecoveryConnect and VendorConnect for assignment and compliance management. Our continued partnership with RISC adds a layer of compliance protection for all areas of the recovery timeline.
One system login
Real-time case status
Efficient case management
Back Office Efficiencies
One System with One Login
Custom Dashboards & Reporting
Back Office Efficiencies
All MBSi Cases in One Place
- Eliminates the need to log into several different systems to complete or monitor assignments
- Easy to navigate
- All MBSi assignments in one place
- Customer support at your fingertips 24/7
- Real-time data enables you to know the immediate status of every case
- Create custom forms and capture electronic signatures
- Custom reporting and dashboards
- Online scheduling for personal property & redemption
- Asset condition photos are converted to a comprehensive condition report
- Create and manage coverage areas and driver zones
- Create custom map icons
MBSi’s RecoveryConnect SaaS platform seamlessly manages the entire asset recovery process from case creation to completion.
Customize the dashboard and reports based on your business needs, complete condition reports quickly with the enhanced features, and easily manage personal property and redemption.
Communicate in real-time with drivers in the field, minimize wrongful repossession risk and receive immediate status updates on each pending recovery.
Drivers in the Field
Pair RecoveryConnect with RCM Mobile App
RecoveryConnect is paired with the new RCM mobile app to arm drivers with new cases, new addresses and updated case status in real-time. Having case data at the drivers fingertips helps mitigate risk and reduces potential wrongful repossessions.
The enhanced mapping feature allows drivers to easily scan custom icons to efficiently run addresses and recover more units. After marking On-Hook, agents can go through the asset recovery process when it’s safe and convenient. Each asset recovery form captures condition information and photos to easily create a Condition Report that can be reviewed and submitted to the client.
On Hook Feature
Real-time Data & Reporting
- Easily search cases
- Ability to mark asset On-Hook
- Real-time updates
- No manual refreshes
- Ability to filter cases
- Robust mapping
- Case assignment based on driver zone coverage
- Geofencing feature
- Enhanced photo feature
- Electronic condition reporting
- Efficient lot management
License Plate Recognition
Our integrations ensure agents receive historical hits and purchased hits.
How it works:
- Each historical plate scan will display within RecoveryConnect for your agency to validate
- Any validated plate scan will be added to your case and displayed on your map in RCM
- Any purchased hits you have access to will display
Easily and conveniently manage appointments for post-recovery
actions including personal property and redemption based on
your office and lot availability.
Customize and set appointment availability for your office.
⇒ Set days & times when services are available
⇒ Create shifts based on office personnel and length of
Appointments can be created based on your processes.
⇒ Enable appointment availability
⇒ Add the schedule link to your website for borrowers
⇒ Add appointments and block off the calendar
Manage the calendar and update appointments.
⇒ Confirmation email is sent to your office
(and you can view the full appointment calendar online)
⇒ The borrower receives a confirmation email with
Post Recovery Management
Post recovery management is simple and proficient with
RecoveryConnect. After an asset has been recovered, photos are
easily uploaded and attached to the case using RCM mobile app or the web
portal to efficiently fulfill condition report requirements to quickly
Agencies can set custom fees, generate invoices, and complete
asset recovery forms and condition reports for quicker staging and
transport preparation. In addition, the custom reporting feature
provides the ability to build reports on demand and view the
requested data based on agencies needs.