Software as a Service (SaaS) recovery case management for auto finance industry
MBSi connects lenders, forwarders and recovery agencies with web-based and mobile app software to complete the repossession process in real-time while meeting industry compliance standards.
Our software platform, RecoveryConnect, is the only repossession assignment platform in the market that seamlessly integrates recovery case management, data-driven automation, mobile technology, compliance solutions, and all industry participants, into a single platform that brings our customers the most advanced technology to manage asset recovery cases efficiently and securely from open to close. Because MBSi’s platform is used by well over 95% of all industry participants, including being directly integrated with all the national forwarders, MBSi provides a single point of entry to manage the entire recovery process. Throughout the entire recovery process, RecoveryConnect provides full transparency into the direct and indirect vendors who are performing repossessions, ensuring all parties have the tools and information to conduct fully compliant and efficient repossession operations.
A little history
For over 15 years, MBSi has connected the asset recovery industry: Lenders, Forwarders, Recovery Agencies, LPR Providers, and recovery-related service providers through innovative web-based and mobile app software solutions designed for the auto finance industry. In 2018, recognizing that the technology powering the repossession industry was more than 20 years old and lacked the technical innovations available to other sectors of the finance industry, MBSi made the difficult decision to reconstruct its core repossession and compliance platforms to ensure that MBSi remained the technical leader in the industry. In 2019, faced with a “build or buy” decision, MBSi chose a path that combined the best of each approach. That year, MBSi acquired My Recovery System (MRS) and Vendor Transparency Solutions (VTS).
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Our Products
If you are interested in receiving a demonstration or you would like to learn more about our products, click on the button below to hear from a member of our team.
Lenders
Recovery Agents
Forwarders
2,600+
Recoveries in the RecoveryConnect mobile app (RCM) in the last 30 days
4,300+
Mobile app users
10M+
Activities including logins, searches and updates
Our leadership has
125+ years
combined experience in the auto finance & repossession industry
Our global staff is dedicated to providing the best solutions for the repossession industry
Customer Success
Putting our customers first is the only way for us to solve problems effectively with software. From tech summits to feedback buttons to nationwide lunch and learns, we are listening to our customers in a variety of ways to bring more efficiencies to the auto finance industry.
Real-time Case Status
RecoveryConnect displays the accurate, real-time case status all the time. Having access to the latest information helps everyone avoid wrongful repossessions.
Business Insights
With over a million data points collected daily, it’s important to build meaningful reports that help you improve. Our robust reporting options provide key insights to lenders, forwarders and agencies to help you drive decisions and increase efficiency.
Secure & Compliant
At MBSi, data security and compliance is the utmost priority. We securely route assignment information and leverage encryption to keep sensitive information safe. And, our Compliance Management System enables agents, lenders and forwarders alike to meet and enforce compliance requirements.
Over 3 million assignments flow through MBSi’s assignment management platform annually. Our real-time status and updates ensure critical customer information is accurate for all parties including lenders, national forwarders, LPR vendors and recovery agencies. An added benefit is our ability to perform real-time, systemic compliance checks to verify individual training certifications are current, background checks are up-to-date and the lot where the asset is stored has been inspected. To date, MBSi offers the only agnostic and comprehensive compliance case management in the market for lenders, recovery agents and national forwarders.
Not only are we committed to being a leader in the industry, but we also hold true to our core values in our actions and decisions. When you choose MBSi, you are choosing a partner to help manage your business.
1,100+
Recovery companies participating in MBSi’s compliance solutions
30,000+
Repossessions per month using the mobile app
1,100+
Recovery companies using the RecoveryConnect mobile app
Driven to Serve You Better
At MBSi, we are developing software solutions geared toward your success in tomorrow’s technology environment. Our goal is to streamline your workflow and increase profit by listening, improving and innovating.
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IMPROVE
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