RecoveryConnect for Recovery Agencies

Complete Case Management

RecoveryConnect is the complete solution for case management from the back office to the drivers in the field. This tool simplifies and streamlines the entire asset recovery process.

Learn More

One System Login

Real-time Case Status

Efficient Case Management

The platform that brings it all together

RecoveryConnect; a comprehensive asset recovery software platform that fills industry gaps and provides full case management visibility from the back office to the drivers in the field. This system allows for more streamlined asset recovery by providing real-time data in an easy-to-use, single platform.

RecoveryConnect seamlessly integrates recovery case management, data-driven automation, and compliance solutions into a single platform that will bring our customers the most advanced technology to efficiently and securely manage asset recovery cases from open to close. Additionally, our partnerships with ARA and RISC add a layer of compliance protection for all areas of the recovery timeline.

Two Plans to Choose From

RecoveryConnect Basic

One app/one login/unlimited users
Customizable reports and dashboard
Add and manage local client cases for free
Real-time case status and on hook
Lot management
Enhanced photo feature and detailed condition reports

RecoveryConnect Pro

All Basic Features, Plus

Complete back-office management
Customizable electronic forms
Mapping for all MBSi cases
Customizable map icons and icon control
Navigation using Google, Apple or Waze maps
Appointment scheduler
DRN integration for LPR historical hits

See Pricing

Back Office Efficiencies

One System with One Login

Unlimited Users

Custom Forms

Real-Time Data

Online Scheduling (Pro)

Custom Dashboards & Reporting

24/7 Support

All MBSi Cases in One Place

Eliminates the need to log into several different systems to complete or monitor assignments
All MBSi assignments in one place
Customer support at your fingertips 24/7
Create and manage coverage areas and driver zones
Real-time data enables you to know the immediate status of every case
Customizable icons and icon control (Pro)
Asset condition photos are converted to a comprehensive condition report
Create custom forms and capture electronic signatures
Custom reporting and dashboards
Online post-recovery appointment scheduling for personal property & redemption (Pro)

MBSi’s RecoveryConnect SaaS platform seamlessly manages the entire asset recovery process from case creation to completion.

Customize the dashboard and reports based on your business needs, complete condition reports quickly with the enhanced features, and easily manage personal property and redemption.

Communicate in real-time with drivers in the field, minimize wrongful repossession risk and receive immediate status updates on each pending recovery.

Pair RecoveryConnect with RCM Mobile App

RecoveryConnect is paired with the new RCM mobile app to arm drivers with cases, new addresses and updated case status in real-time. Having case data at the drivers fingertips helps mitigate risk and reduces potential wrongful repossessions.

For Pro subscribers, the enhanced mapping feature allows drivers to easily scan custom icons to efficiently run addresses and recover more units.

After marking On-Hook, agents can go through the asset recovery process when it’s safe and convenient. Each asset recovery form captures condition information and photos to easily create a Condition Report that can be reviewed and submitted to the client.

Search Cases

Filtering

On-Hook Feature

Real-time Data & Reporting

Free Mapping (Pro)

Compliance

Easily search cases
Ability to mark asset On-Hook
Ability to filter cases
Real-time updates
Robust mapping (Pro)
Customizable icons (Pro)
Historical LPR hits (Pro)

Case assignment based on driver zone coverage
Click-to-call police
Take collateral photos from the RCM mobile app
Electronic condition reporting
Efficient lot management

Immediate collateral status update to mitigate the risk of wrongful repossessions
ARA and RISC certified drivers displayed to lenders and forwarders

Contact MBSi support through the app

License Plate Recognition

Our integrations ensure agents receive historical hits and purchased hits.

‍

How it works:

Each historical plate scan will display within RecoveryConnect for your agency to validate
Any validated plate scan will be added to your case and displayed on your map in RCM
Any purchased hits you have access to will be added to your case and will display on your map