Important Notice Concerning Customer Privacy

This Privacy Policy is provided on behalf of MBSi and explains the types of Personally Identifiable Information (PII) collected through MBSi’s website, mobile phone applications, and/or products and services (collectively, the “Services”), how it is used, and the circumstances under which it may share it.  This Privacy Policy applies to any users of the Services, and the information received in connection with the Services, or in connection with communications with any such persons via mail, email, phone or other methods (“information”). Please note that in some cases, products and services that are offered have their own separate privacy policies and terms. This policy applies to all Services that do not have a separate privacy policy or that link to this policy.

Information Collected by MBSi
PII is captured when MBSi services are installed or accessed.  Information that is collected depends in part on the type of service for which a customer engages MBSi. For example, customers that engage with MBSi for newsletters, or use of the MBSi “Contact Us” tool or make specific inquiries regarding any of MBSi’s products or services, PII, such as your name, company name, e-mail address, phone number, may be collected.  

Data Retention

Data collected will be stored for no longer than necessary.  The length of time MBSi retains said information will be determined based upon the following criteria:

  • the length of time the personal information remains relevant;
  • the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations;
  • any limitation periods within which claims might be made;
  • any retention periods prescribed by law or recommended by regulators, professional bodies or associations;
  • the type of contract, the existence of customer consent, and our legitimate interest in keeping such information as stated in this Policy.

MBSi’s definition of PII does not include “aggregate” information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed. In other words, information about how an end user uses a product and/or service may be collected and combined with information about how others use the same product and/or service, but no PII will be included in the resulting data. Likewise, information about the products and/or services purchased and/or used may be collected and combined with information about the products and/or services purchased and/or used by others. MBSi may disclose to third parties aggregated information about users, such as aggregated user statistics and log data and other information that does not identify any individual or Device, without restriction.

MBSi maintains security standards that are designed to help protect end user information. While MBSi uses such security standards, MBSi does not guarantee that PII submitted through MBSi’s website will be secure, or that the services will be uninterrupted or error-free.  

Notice to Persons Accessing this Website Outside the United States
MBSi is headquartered in Phoenix, Arizona in the United States.  Information collected will be processed in the United States.  Any information provided to MBSi will be transferred out of the end user’s country and into the U.S. By providing PII, the end user explicitly consents to the transfer of their information to the U.S. II collected on MBSi sites and services may be stored and processed in the U.S. or any other country in which MBSi or its affiliates, subsidiaries or service providers maintain facilities.  With respect to PII collected by MBSi regarding an European Union (EU) resident, such person may contact our Compliance Department with any questions regarding accessing or correcting their data.

Notice to California Residents

If you are a California resident, please see MBSi’s Supplemental Privacy Notice for California Residents for more information on your privacy rights.

Changes to this Privacy Policy
MBSi reserves the right to make changes to this policy at any given time.  Indications of changes can be found with the change history of this document, specifically the date of last update. It is the end user’s responsibility to review this Privacy Policy and remain informed about changes to it.

This Privacy Policy takes precedence over any previous privacy notices that we have issued related to our services and your continued use of our services constitutes your acceptance of any amendments to and the most recent version of this Privacy Policy.

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